⚠️ OBSE & PRSF are MANDATORY — Officers who miss the deadline CANNOT work from 1 Jan 2027
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🎉 OBSE & PRSF MANDATORY · Deadline 31 Dec 2026 Learn more

🎉 OBSE & PRSF MANDATORY · Deadline 31 Dec 2026

Learn more
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PMV Security Courses

Etann offers a range of WSQ Security courses for security officers to security supervisor

SACE Consultation

We provide Consultancy services to assist agencies in meeting the requirements for SACE for CORE modules

Foof Safety Courses

The course is designed to equip food handlers with the necessary knowledge and skills to maintain food safety and hygiene standards in their workplace

PWM Basic Licensing Courses

GUARD & PATROL-ACCESS CONTROL MANAGEMENT ACCESS CONTROL MANAGEMENT (OBSE) THREAT OBSERVATION (RTT) INCIDENT RESPONSE (HSIS)

PWM Senior Security Officer Courses (SSO)

DETERRENCE (MDCTB) SECURITY SURVEILLANCE MANAGEMENT (SSM)

PWM Security Supervisor Course

GUARD AND PATROL (SS) CAPABILITY DEVELOPMENT (ISP) SECURITY OPERATION COMPLIANCE (PSDWLF)

Security Add-on Courses

SECURITY SCREENING MANAGEMENT (CSSPB) DETERRENCE (PAPP) CROWD & TRAFFIC CONTROL MANAGEMENT
WSQ Basic Security Officer Courses

INCIDENT RESPONSE

The Incident Response (HSIS) course equips learners with the essential knowledge and practical skills required to handle security incidents effectively in the workplace. Participants will learn how to respond to emergencies such as fire outbreaks, medical incidents, suspicious activities, crimes, and bomb threats while following proper security procedures and organisational SOPs. The course also covers incident reporting, suspect handling, and communication during emergencies. Designed under Singapore’s PWM Security framework, this WSQ-certified programme prepares learners to respond confidently and professionally to real-world security incidents in commercial, residential, and industrial environments.

⏱ Duration: 3 Days 💻 Mode: Offline 🗣 Language: English ⭐ 4.8 (128 Reviews)

What you will learn

Respond to fire, crime, medical, and security-related incidents effectively
Apply incident response procedures according to workplace SOPs
Handle suspicious activities and potential security threats professionally
Manage emergency situations calmly and efficiently
Prepare accurate incident reports and documentation
Communicate effectively with emergency services, staff, and the public

Course Modules

01
Understanding Security Incidents and Security Services
  • Security operating environment and responsibilities of security officers
  • Types of security incidents and threats
  • Incident response procedures and protocols
  • Preventive security measures and risk mitigation
  • Maintaining safety and security within the premises
02
Responding to Security Incidents
  • Principles of fire and fire safety awareness
  • Responding to and managing fire outbreaks
  • Responding to crime-related incidents and suspicious activities
  • Handling bomb threats and evacuation procedures
  • Responding to medical emergencies and requesting assistance
  • Preserving incident scenes and ensuring public safety
03
Reporting and Managing Security Incidents
  • Reporting security incidents to supervisors and relevant authorities
  • Recording incidents accurately and preparing incident reports
  • Handling disorderly, disruptive, and unacceptable behaviour
  • Managing conflicts and communicating with stakeholders
  • Escalation procedures and post-incident follow-up

Upcoming Batches

10 Jun 2026 to 12 Jun 2026
📍 Etann Consultants Pte Ltd 🪑 15 Seats Left 🕘 09:00 AM - 06:00 PM
24 Jun 2026 to 26 Jun 2026
📍 Etann Consultants Pte Ltd 🪑 15 Seats Left 🕘 09:00 AM - 06:00 PM

Fees & Funding

Singapore citizens : 21 - 39 Years Old

Actual Fee ₹320
Subsidy Amount ₹160
Payable Amount ₹160

Singapore PR : 21 - 39 Years Old

Actual Fee ₹320
Subsidy Amount ₹160
Payable Amount ₹160

Singapore citizens : 40 - 40 Above

Actual Fee ₹320
Subsidy Amount ₹224
Payable Amount ₹96

Malaysian Citizens : All Ages

Actual Fee ₹320
Subsidy Amount ₹0
Payable Amount ₹320

Assessment & Certification

Assessment Type Mixed
Assessment Duration 2 Hour(s)
Assessment Venue Etann Consultants Pte Ltd
Conducted By POLWEL Co-operative Society Ltd

Course Results

Released immediately after assessment

Course Certificate

Participants who pass will receive a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG).

INCIDENT RESPONSE
₹320
SkillsFuture Eligible
📅 Next Batch 10 Jun 2026
📍 Location Etann Consultants Pte Ltd
🪑 Seats Left 15
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