CROWD & TRAFFIC CONTROL MANAGEMENT

Participants will learn how to prepare for operational duties by understanding work assignments, conducting site inspections, identifying potential hazards, and preparing traffic control equipment.

Topics include:

• Understanding organizational procedures

• Site assessment and risk identification

• Preparing crowd and traffic control equipment

• Safety barriers and demarcation setup

• Placement of traffic signs and warning notices

• Communication protocols

• Incident reporting procedures

This module focuses on managing crowds safely during events and public gatherings while maintaining order and reducing safety risks.

Topics include:

• Principles of crowd management

• Understanding crowd behaviour

• Crowd movement and pedestrian flow

• Managing entry and exit points

• Queue management techniques

• Handling difficult individuals

• Responding to emergencies

• Assisting injured or distressed persons

• Crowd dispersal procedures

• Coordination with emergency authorities

Participants will learn practical traffic management techniques for controlling vehicle movement safely.

Topics include:

• Traffic control responsibilities
• Traffic marshal hand signals
• Vehicle movement control
• Regulatory traffic signs and road rules
• Managing vehicle congestion
• Parking management
• Traffic diversion procedures
• Handling vehicle incidents and accidents
• Emergency traffic response
• Assisting police and emergency services
• Safe traffic dispersal procedures