FAQ
1. How do I view and download my digital certificates?
Step 1: Visit MySkillsFuture.gov.sg.
Step 2: Click on ‘Access E-Services’.
Step 3: Select ‘Download Certificates’ and you will be prompted to log in.
Step 4: Log in via Singpass and you will be redirected to the Careers & Skills Passport page, where you can view your list of learning records.
Step 5: Click on the specific record and click on the download icon to download the respective certificates. For OpenCerts, a new browser tab for https://OpenCerts.io will open where you can view your OpenCert record.
2. Will I be able to print or download a PDF copy of my OpenCerts Certificate?
Yes, you will be able to access your OpenCerts Certificates and print or download PDF copies through your Careers & Skills Passport on MySkillsFuture portal. After selecting the desired OpenCerts Certificates, you will be redirected to a simple step-by-step guide to view, download and print their OpenCerts certificates on https://opencerts.io.
3. I would still like to download a PDF softcopy of my OpenCerts certificate. How should I do so?
You may go to the SOA or Qualification listed in Careers & Skills Passport, click on the download icon at the SOA or Qualification. You will be redirected to view, download and print the OpenCerts certificates on https://opencerts.io.
When the WSQ SOA or Qualification certificate opens up in a new window in “Opencerts.io”, you will have to follow the steps below to set the parameters for saving the digital certificate in PDF:
Step 1: Click on the “Print” button.
Step 2: Indicate “Save as PDF” in the destination.
Step 3: Under Pages: select “All”.
Step 4: Under Layout: select “Portrait”.
Step 5: Select “Save” to download a PDF copy of the certificate.
4. How do I access the Careers & Skills Passport?
After logging in on MySkillsFuture portal, click on the profile icon on the top right of the homepage, then select “View Careers & Skills Passport”.
5. How do I share my OpenCerts certificates?
You may download the certificates on Careers & Skills Passport and attach the OpenCerts file (.opencert) as an attachment in an email. Alternatively, you may download a PDF copy of your OpenCerts and attach it in an email.
6. I received an OpenCerts file (.opencert) file from an institution, but it is not stored in Careers & Skills Passport. Can I upload it onto my Careers & Skills Passport?
You will be able to upload it onto your Careers & Skills Passport in Q1 2025.
7. Is there any fee involved for me to use OpenCerts?
No.
8. Can I rename my OpenCerts file?
Yes, you may rename the OpenCerts file but you must retain the file extension (.opencert) for it to be readable.
9. I did not receive my OpenCerts certificates from my institution. Who should I contact?
Individuals may contact their respective institutions for more details on the availability of their digital certificates.
10. Will I continue to receive physical certificates from my education and training institution, in addition to the OpenCerts digital Certificates?
Please contact your respective education and training institution directly for clarification.
11. If I do not have a Singpass account, can I access Skills Passport?
You can only browse sections and search for information that does not require logging in. To access Skills Passport, you are required to log in with your Singpass account.
You will need your Singpass account to register for an account on MySkillsFuture. Click here to register for a Singpass account.
11. If I do not have a Singpass account, can I access Skills Passport?
You can only browse sections and search for information that does not require logging in. To access Skills Passport, you are required to log in with your Singpass account.
You will need your Singpass account to register for an account on MySkillsFuture. Click here to register for a Singpass account.