The Capability Development – Induct Security Personnel (ISP) course equips learners with the knowledge and supervisory skills required to effectively induct and guide new security officers in the workplace. Participants will learn how to prepare structured induction programmes, conduct on-the-job training, and introduce security personnel to key operational duties such as access control, patrolling, security systems, and reception responsibilities. The course also focuses on leadership, communication, coaching, and workplace supervision to ensure new officers are deployed confidently and perform their duties according to organisational standards and security SOPs. Designed under Singapore’s PWM Security framework, this WSQ-certified programme prepares Senior Security Officers for supervisory and team leadership roles within the security industry
⏱ Duration:
2 Days
🖥 Mode:
Offline
📣 Language:
English
⭐ 4.8 (128 Reviews)
What you will learn
Prepare and conduct induction programmers for new security officers
Guide security personnel on workplace duties, procedures, and responsibilities
Conduct induction on access control operations and security procedures
Conduct induction on patrol duties and site security requirements
Train officers on security and alarm systems operations
Conduct induction on reception and customer service duties
Apply supervisory, coaching, and communication skills effectively
Support the development and performance of security personnel in the workplace
Learning Units
01
Use job aids (which may include OJT guide, Instructor guide) to conduct induction on-site
Develop job aids
Obtain clearance for induction to be carried out without causing disruption or inconvenience to other users & inform the appropriate person
Communicate the roles & responsibilities of new security officers according to organisational procedures
Introduce new security officers to the appropriate person in charge of security, fire & safety functions
02
Orientate on the layout of premises in relation to access control points & show the exact location
Explain the control & issuance of keys
Explain the control of vehicles at the entrance & restricted areas
Explain the control of the movement of goods
Explain the use of access control equipment & systems
03
Orientate security officers on patrolling premises according to organisational procedures
Show security officers the use of patrolling equipment
Bring security officers on patrol routes & critical points
Explain reporting of risks, hazards & defects according to organisational procedures
04
Orientate security officers on the use of equipment & control panel
Explain Command Centre operations according to organisational procedures
Explain operational status & readiness of the system to security officers
Show security officers a list of contact persons in case emergencies arise
Show security officers the steps to make telephone calls to appropriate authorities when emergencies occur
Direct security officers on the steps to take during an evacuation
Show & familiarise security officers on making announcement during emergencies
Show & familiarise security officers with the documentation of records
05
Orientate security officers on reception duties
Orientate security officers on the handling of walk-in visitors
Orientate security officers on handling of telephone calls according to organisational procedures
Orientate security officers on handling emergency & threatening calls
Orientate security officers on providing information to building users
Orientate security officers on handling lost-&-found property
Upcoming Batches
Nov
12
to 14 Nov 2026
🕘Course Timing
09:00 AM -
01:00 PM
🏫Batch Type
Day Class
📝Assessment
14 Nov 2026 · 02:00 PM
👥Seats Left
8
Nov
26
to 28 Nov 2026
🕘Course Timing
09:00 AM -
01:00 PM
🏫Batch Type
Day Class
📝Assessment
28 Nov 2026 · 02:00 PM
👥Seats Left
8
Dec
02
to 04 Dec 2026
🕘Course Timing
09:00 AM -
01:00 PM
🏫Batch Type
Day Class
📝Assessment
04 Dec 2026 · 02:00 PM
👥Seats Left
8
Fees & Funding
Singapore citizens & Singapore PR :
21 - 39 Years Old
Participants who pass the assessment will receive a Statement of Attainment (SOA) from SkillsFuture Singapore (SSG). SOA Title: SEC-PDV-3001-1.1 Induct Security Personnel